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True Value Gold

Frequently Asked Questions

Everything you need to know about selling gold with True Gold Value.

At True Gold Value, we use advanced German XRF (X-Ray Fluorescence) technology to accurately determine the purity and value of your gold without causing any damage. The entire evaluation process is 100% transparent, takes 10–15 minutes, and once you accept our offer, you receive instant payment.

To sell your gold, you only need one valid government-issued photo ID, such as:

  • Aadhaar Card
  • PAN Card
  • Voter ID
  • Passport
  • Driving Licence

Identity verification is mandatory as per government regulations. No purchase bill, invoice, or jewellery receipt is required.

No. At True Gold Value, we use a German XRF Gold Testing Machine, which is a 100% non-destructive testing method. There is no acid testing, scratching, cutting, or melting involved. The complete evaluation is carried out in your presence, ensuring full transparency and peace of mind.

Yes. True Gold Value assists customers in releasing gold pledged with banks and financial institutions. Simply bring your pledge receipt along with a valid photo ID. Our representative can accompany you during the loan settlement process, after which we will evaluate your gold based on the live market gold rate and offer the best value.

Please carry the following documents:

  • Original pledge receipt
  • Valid government-issued photo ID (Aadhaar Card, PAN Card, Passport, Voter ID, or Driving Licence)

These documents are required to complete the pledged gold release process.

Yes. If you wish to retain part of your jewellery, simply inform our branch executive before completing the transaction. We will arrange the process accordingly.

No problem. At True Gold Value, gold evaluation is completely free, and there is no obligation to sell. If you decide not to proceed, your jewellery will be returned immediately—no questions asked, no pressure, and no hidden charges.

Once you accept our offer, payment is processed instantly through your preferred method:

  • UPI
  • IMPS/NEFT Bank Transfer
  • Cash (within permissible legal limits)

At True Gold Value, we believe in complete transparency with no hidden charges or deduction fees. Every transaction includes a written valuation and a GST-compliant invoice, so you know exactly how your gold has been valued and how your payment has been calculated.