Frequently Asked Questions
How is my gold evaluated, and how long does it take?
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At True Gold Value, we use advanced German XRF (X-Ray Fluorescence) technology to accurately determine the purity and value of your gold without causing any damage. The entire evaluation process is 100% transparent, takes 10–15 minutes, and once you accept our offer, you receive instant payment.
What documents are required to sell gold?
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To sell your gold, you only need one valid government-issued photo ID, such as: Aadhaar Card, PAN Card, Voter ID, Passport, or Driving Licence. Identity verification is mandatory as per government regulations.
Will my jewellery be damaged during the testing process?
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No. At True Gold Value, we use a German XRF Gold Testing Machine, which is a 100% non-destructive testing method. There is no acid testing, scratching, cutting, or melting involved. The complete evaluation is carried out in your presence.